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 v1.0.0
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● Reference · Help

Support
how we help.

Where to ask, what item support covers, installation and customization help, updates and your licence.

01How to get help

  1. Search these docs firstPress / and type the error. Most questions are answered in Troubleshooting.
  2. Check StatusAdmin → Status names what is failing.
  3. Item support: the CodeCanyon item pageSign in with the account you bought with and use the item's Support tab for questions about the item as delivered. Use Comments for general questions other buyers may also have.

Get a fast answer

  • Send the item version (1.0.0), the Node version (node -v), your operating system, the failing step or log lines, and the date of your data files.
  • Never send admin/.env, ADMIN_SECRET_KEY, admin.sqlite, RPC URLs with keys or bot tokens, and never post them in comments. We will never ask for them.

02Item support policy

Support follows Envato's item support policy. The support period included with your purchase, and the option to extend it, are shown on the item page.

IncludedNot included
  • Questions about installing and using the item as described here
  • Help with bugs in the code as delivered
  • Updates that fix reported bugs
  • Installation on your host or repository
  • Customization and new features, including building an order flow or a bot
  • Your GitHub, hosting, Polymarket or Telegram accounts
  • Legal, regulatory or tax questions

03Installation and customization help

Installation on your host and paid customization are not part of item support. For those, contact MIKODES on Telegram: t.me/mistrba. This contact is for installation and customization only; the source code itself is sold only on CodeCanyon.

04Updates and refunds

  • Updates: download new versions from your CodeCanyon Downloads page. Every release is in the Changelog; follow Updating.
  • Refunds: follow Envato's refund policy.

05Licence

You receive the full source code under the Envato Regular or Extended licence you bought. Third-party packages and fonts keep their own licences; see Credits & licences. Market data shown on any Prediction Stack site is not financial advice; see Legal and jurisdiction.

06Reporting a security issue

Found a vulnerability, or a way to make the pages show data that did not come from a venue? Report it privately through the item's Support tab with steps to reproduce. Please do not post it in public comments.